Privacy Policy

This Privacy Policy explains how Godwit Sync ("we", "us", or "our") handles information when you use our software and services. We are committed to protecting your privacy and being transparent about our practices.

Our Core Privacy Principles

You own your data. We do not claim any ownership, license, or rights to your data. All data you migrate, synchronize, or process using Godwit Sync remains entirely yours.

We do not process your application data or transferred content. Godwit Sync runs entirely on your infrastructure. Your data transfers occur directly between your source and destination storage systems. Your data never passes through our servers.

We minimize data collection. We only collect information that is strictly necessary to provide our services and comply with legal obligations.

What Information We Collect

Information You Provide

When you purchase a license or contact us, we may collect:

• Contact information: Name, email address, business name
• Billing information: Payment details processed securely by our payment provider (Stripe)
• Communication content: Messages you send us through contact forms or support requests

Information We Do NOT Collect

We explicitly do not collect:

• Content of your data transfers or migrations
• File names, paths, or metadata of your transferred data
• S3 credentials, access keys, or authentication tokens
• Usage telemetry or analytics from the software
• IP addresses or device identifiers during software operation
• Any information from your source or destination storage systems

How We Use Information

We use the information we collect solely for:

• License delivery: Sending you your license key and purchase confirmation
• Communication: Responding to your inquiries and support requests
• Legal compliance: Meeting our legal and regulatory obligations
• Service improvement: Understanding general product interest (from contact forms only)

Data Storage and Security

• Contact and billing information is stored securely with industry-standard encryption
• Payment processing is handled entirely by Stripe; we do not store credit card numbers
• We retain your information only as long as necessary for the purposes outlined above
• You may request deletion of your personal data at any time

How Godwit Sync Software Works

To be completely transparent about our software:

• Local operation: Godwit Sync runs entirely on your machines and infrastructure
• No phone home: The software does not send any data to our servers during normal operation
• Local license validation: License verification uses cryptographic signatures validated locally, with no network requests to our servers
• Local state storage: Migration plans and state files are stored in SQLite databases on your systems

Third-Party Services

We use the following third-party services:

• Stripe: For secure payment processing. See Stripe's Privacy Policy
• Email provider: For transactional emails (license delivery, support responses)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

Under GDPR and other applicable privacy laws, you have the right to:

• Access: Request a copy of personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at [email protected].

Data Transfers

If you are located in the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, through other communication channels. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

• Email: [email protected]
• General inquiries: [email protected]

Data Controller

For the purposes of GDPR, the data controller is Godwit Sync, based in Portugal.